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Shipping and payment conditions

 

payment and shipping
The following conditions apply:

Shipping Information

Deliveries only to delivery addresses in:

Germany

Other EU countries:

Austria, Belgium, Denmark, Great Britain, France, Italy, Luxembourg, Spain, Portugal, Netherlands and Croatia

Non-EU countries:

Switzerland

 

If the order is not picked up at the post office within the storage period or is returned due to an incorrect shipping address
The return postage will be charged and must be paid by the buyer.

Pick up on site cosmetics: 

KÖsmetik GmbH

Königsallee 60B

40212 Düsseldorf 

(Appointments can be made via: info@koesmetik.de - pick-up times: Mon-Fri 9 a.m. - 5 p.m.)

 

Shipping costs (including VAT)
KÖ cosmetics

DHL shipping package under 20€ Shopping cart value: 3.95€

DHL shipping package over €20 Shopping cart value: €0.00

DHL EU foreign package: €7.95

DHL non-EU package: €8.95

DHL shipping Warenpost under 20€ Shopping cart value: 3.95€

DHL shipping goods mail over 20€ shopping cart value: 0.00€

DHL EU foreign goods mail: €3.95

DHL Non-EU goods post: €3.95

DHL Express Shipping: €14.95

Local pickup: €0.00

As a prerequisite for smooth shipping, the recipient must ensure that the shipments can be delivered to him without any problems. If re-shipment becomes necessary due to non-delivery, the new shipping costs incurred must also be borne by the customer.

 

terms of payment

You have the following payment options:

  • Payment in advance
  • payment via immidate transfer
  • payment with credit card
  • Payment via Paypal (Paypal direct debit, credit card) 
  • Klarna purchase on account (only possible in Germany)
  • Installment purchase from Klarna


More payment details
When paying by credit card, your credit card account will be debited when the goods are shipped.
If you have any questions, you will find our contact details in the imprint.