Shipping and payment conditions
payment and shipping
The following conditions apply:
Shipping Information
Deliveries only to delivery addresses in:
Germany
Other EU countries:
Austria, Belgium, Denmark, Great Britain, France, Italy, Luxembourg, Spain, Portugal, Netherlands and Croatia
Non-EU countries:
Switzerland
If the order is not picked up at the post office within the storage period or is returned due to an incorrect shipping address
The return postage will be charged and must be paid by the buyer.
Pick up on site cosmetics:
KÖsmetik GmbH
Königsallee 60B
40212 Düsseldorf
(Appointments can be made via: info@koesmetik.de - pick-up times: Mon-Fri 9 a.m. - 5 p.m.)
Shipping costs (including VAT)
KÖ cosmetics
DHL shipping package under 20€ Shopping cart value: 3.95€
DHL shipping package over €20 Shopping cart value: €0.00
DHL EU foreign package: €7.95
DHL non-EU package: €8.95
DHL shipping Warenpost under 20€ Shopping cart value: 3.95€
DHL shipping goods mail over 20€ shopping cart value: 0.00€
DHL EU foreign goods mail: €3.95
DHL Non-EU goods post: €3.95
DHL Express Shipping: €14.95
Local pickup: €0.00
As a prerequisite for smooth shipping, the recipient must ensure that the shipments can be delivered to him without any problems. If re-shipment becomes necessary due to non-delivery, the new shipping costs incurred must also be borne by the customer.
terms of payment
You have the following payment options:
- Payment in advance
- payment via immidate transfer
- payment with credit card
- Payment via Paypal (Paypal direct debit, credit card)
- Klarna purchase on account (only possible in Germany)
- Installment purchase from Klarna
More payment details
When paying by credit card, your credit card account will be debited when the goods are shipped.
If you have any questions, you will find our contact details in the imprint.